Need to suspend or cancel your membership? We hate to see you go. Contact us by email at [email protected], or call us to request your specific form link to submit your request notice. We will send you the correct form that must be completed to suspend or cancel your membership per your membership type and terms. All memberships must be canceled or suspended per the membership agreement and by submitting a cancellation webform. All memberships continue automatic billing until the cancellation webform is submitted following the selected minimum term.
PLEASE NOTE THAT MEMBERSHIPS MUST BE SUSPENDED/CANCELLED BY SUBMITTING THE CORRECT CANCELLATION ONLINE FORM. Sending in an email, calling, or telling a staff member will NOT constitute notice. Once you successfully complete and submit the form you will receive automatic email confirmation of your request. This will be your verification of the date/timethe request is made. Submission must be made 3 days prior to your monthly billing date in order to stop the next scheduled billing.
*memberships may only be placed on suspension after the required minimum term has been met (3 month or 12 month – per type/agreement). Suspension requires a set return date within 3 months and will save you the initiation fee that is required to restart if you have canceled your previous membership. When returning within 3 months, the student may be required to complete a skills assessment in hitting, pitching and or strength training (Varsity level only). If returning beyond 3 months, students returning to Elite will be required to complete the returning student onboarding.